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Our processing
networks are located in a secure facility. The excellent reliability of our service is such
that our staff are rarely needed to respond after
hours. On-Line staff has the ability to remotely respond
to any issues that arise through our on call scheduling,
providing service 7 days a week, 24 hours a day.
Transactions initiated at Interac®
devices by cardholders are routed to On-Line's switch
for authorization. If the host system is unavailable,
our 'Stand-In' services will provide your cardholders
with 99.9% system availability. All transactions processed
in stand-in mode are sent to the host system through
store and forward (S&F) as soon as the connection is
active.
If your institution operates ABMs
and/or POS devices and you wish to provide service to
Interac® cardholders,
your devices can be connected directly to On-Line's
switch to process both On-Us (your cardholders) and
foreign transactions.
Our system also provides daily reporting,
real-time access for monitoring and hot-card procedures.
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